Frequently Asked Questions
Everything you need to know about shopping at Japanese Taste.
Do you ship worldwide?
Yes, we ship to over 100 countries globally. Shipping costs and delivery times vary depending on your location and the selected shipping method at checkout.
Are your products authentic?
Absolutely. All our products are 100% authentic and sourced directly from reputable manufacturers and authorized distributors within Japan.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns for unopened and unused items within 30 days of delivery. Please contact our customer support team to initiate a return request.
Will I have to pay customs duties or taxes?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and are determined by your local customs office.